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Redesigning hazard communication through technology: collaboration, co-production and coherence


KeywordsTriple Keywords
Mass communication
Communication, Primitive
Social media
User-generated media
Commercial corners
Combinations, Industrial
Combinations in restraint of trade
Industrial trusts
Commercial trusts
Trusts, Industrial
Corners, Commercial
Economic concentration
Industrial groupings
Industrial combinations
Social theory
Social progress


Digital and virtual communication impacts increasingly upon the management of natural hazards in an uncertain world, challenging the boundaries between science and society. This study uses sociological theory to explore how technology reduces the mitigation failures and conflicts that scholars often disproportionately prioritise; it also evaluates the evolution of nodal points between communicating stakeholders in a complex hazard management network. Technical innovation has reshaped Iceland’s approach to mitigating risks associated with volcanic events; interconnections between stakeholders within the network evolve through technical innovation and the forming of collaborative engagements that renegotiate the roles and responsibilities of monitoring and response agencies. Interviews and participant observations, with agencies including the Icelandic Meteorological Office, evidence the impact of network evolution upon social media use, inter-agency trust, the expansion of crowdsourcing, and increasingly distributed decision-making frameworks.

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