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Non-users of the Internet. Past and future research axes





This article brings together some of the earliest work on non-use of the internet. The first part is largely conceptual, and was first presented in 1999 at the height of the first dot-com boom when expectations about the internet and fears about the digital divide were both at their height. The authors demonstrate how non-use could be a voluntary choice and may not always be the result of nor lead to social exclusion. The second part is based on empirical research about how middle-aged and older people find health information and the reasons why they do or do not use the internet in that process. The article invites to think about recent work about non-use and future theoretical and empirical research directions.

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