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Thesis

French

ID: <

10670/1.ee5lni

>

Where these data come from
Behavioral approach of logistical intermediation : the dynamic role of logistics service provider (LSP)

Abstract

The goal of our research is to underline, from a behavioral angle, the increasing importance of logistical intermediation through the LSP’s dynamic role within supply chains. By digressing from its historical profession, the management of simple carriages to be specific, the LSP is moving towards high added value services, even new trades, which deeply transform the chains’ functioning. By falling within an exploratory logic, this research participates in enriching the previous works about LSP, mainly of a technical nature, through a behavioral approach. At first, the LSP is an actor which has his own goals and who develops a singular strategic behavior: it does not amount to be a simple operational performer of activities coming from an outsourcing required by shippers in search of a minimization of the costs. Such an approach, which has not been explored so far, enables a better understanding of the dynamic role of the LSP in supply chains, particularly in the French context. It comes out of the research that the LSP has acquired enough power to influence its functioning. It is rightly placed to get some value durably, in other words, to benefit from transfer of activities, skills and resources from the shippers.

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