Thesis
French
ID: <
10670/1.j3cn6n>
Abstract
The development of new technologies has had a considerable impact on society. The rise of the Internet and the technological revolution have created cyberspace, in which borders are non-existent. The opening of e-shops to the outside world, the development of the free digital economy and the forced change of the economy in all sectors of activity testify to the scale of this revolution. These changes have created new protection needs for the consumer, given the risk factors generated by new technologies on personal data as well as the conditions for free and informed consent. In other words, the development of e-commerce has created difficulties that the legislator is trying to solve. On the one hand, the process of concluding the electronic B to C contract involves difficulties related to the identification of the professional, the knowledge of the product or service and the formalism of exchange of consent. On the other hand, there are difficulties with the legal solutions that the legislator provides to the consumer to knowingly contract. They concern the effectiveness of consumer sanctions, protection by the right of withdrawal and unfair terms. Consequently, the objective of this thesis is to highlight these protection difficulties and to propose legal and technical solutions.