B2C eCommerce: A frictionless market is not in sight - Arguments and policy implications
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Paper prepared for the Conference: Innovations foran e-Society Session 1: eCommerce, October 17-20, 2001, Berlin, in: ICE - WORKING PAPER, No. 21, November 2001, Österreichische Akademie der Wissenschaften, Research Unit for Institutional Change and Integration - ICE, Wien, 2001