The book addresses issues related to labor market policy, shows the relevant mechanisms of its research, programming and implementation, and its subject is, in particular, the analysis of the situation of employees of employment offices and the unemployed themselves. The book is multidimensional. For me, the first part, in which the author presents his view on trends in the policy of the labor market that are decreasing in the environment of our science, presents to me a special focus. Recognizes the disproportionate emphasis on the analysis of legal acts, on "official documents, on target-set objectives, often unrealistic." He points to the dean of the research perspective in which the official who is the "face of the state" is present, which determines the quality of public service , de "perspectives of the final recipient", i.e. a citizen (quality of services for a citizen).