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Thesis

French

ID: <

10670/1.xz7kyp

>

Where these data come from
New organizational control methods : sociomateriality and intercorporeality. An autoethnography of an internal consulting firm.

Abstract

The thesis and 3 papers study the new managerial methods of social control in today’s post-bureaucratic organizations. Through the autoethnography of an internal consulting department in a large financial institution, they examine the internal consultant’s body as an essential instrument to deploy a global program aiming at standardizing work practices to reduce costs. In particular, the thesis explores how the internal consultant is led to embody the values of the program and corporeally interact with other employees to induce and enroll them to adopt the work practices.Drawing upon a sociomaterial lens and the notion of performative identity of Judith Butler, the thesis shows how the creation of the internal consultant’s social identity is performative and stems from a sociomaterial process: combining discourses, artifacts and bodies, it generates new public bodily behaviors from the consultants, making sense of their identity. It contributes to show how identity regulation is not only a product of discourses and discipline, but also of organizational arrangements imbricating discourses, materialities and bodies.The thesis explores why and how other employees are controlled through intensifying the intercorporeal relationships between them and the consultants. Drawing upon Maurice Merleau-Ponty’s notion of intercorporeality and Martha Nussbaum’s typology of body’s objectification, the thesis interprets their intercorporeality as resting upon an intercorporeal structure which links them in a relationship between body-objects and undergirds the array of the consultants’ inductive bodily conducts towards the employees: the consultant’s body, objectified in its instrumentality, acts upon the employee’s body, objectified in its inertia and lack of autonomy. Employees’ objectification is nonetheless neither uniform nor complete, but variable and contextual, enabling the management to instrumentalize intercorporeality in its affective dimension. The dissertation also examines how the intercorporeal structure is produced by processes combining discourses and spatial, material and temporal arrangements of bodies and interactions. It thus puts forward the intercorporeal structure as a new ethical and political space, encompassing the spatial, material and temporal dimensions of intercorporeality and contributing to shape the ethical and social relationships within the organization, going beyond a conceptualization of intercorporeality as an immanent, tacit and affective communication between bodies as in extant literature.Methodologically, the thesis proposes a phenomenological autoethnographic approach combining autoethnography and Maurice Merleau-Ponty’s notion of body-subject, to explore the new methods of social control engaging the body and not only the mind. The perceiving body, through the experience of oneself and others in the ordinary course of life, makes sense of the complex and contextual correspondences between objects, bodies, space and time producing the social control. The approach contributes to develop organizational autoethnography on a different epistemological basis than the self-narrative.Overall, the dissertation opens up to an understanding of control in post-bureaucratic organizations, which favor connectedness between employees, as not merely seeking to make subjects more docile and productive, but to appropriate their sociality; it rests upon nudging and orienting body-subjects in relation to one another to shape the ethical and social relations, influencing the spatial, material and temporal organizing of bodies and their interactions.

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