This article aims to present, through the prism of the quality quesits of use of software listed by ISO/IEC 9126-1, the perception of users of a system used in federal government institutions, SIAFI. The search carried out by means of a semi-structured interview with servers of the January and Montes Claros campi aimed at recording their impressions in order to produce an interpretation of the perception of public servers about the SIAFI system. The aim was therefore to assess users’ perception of operational and managerial levels of the quality of use of SIAFI information system software. The search indicated that most of the service-level servers interviewed were satisfied with the software, while users in committee expressed that the system is still inefficient in terms of information that should assist managers. The system was considered safe and fast, although some felt that there are significant flaws, mainly in terms of data input and interface (system and user) that cause re-working. Among the research considerations, more emphasis is placed on the prior training of SIAFI users and reassessment of the levels of access to the system at the Institute.